14 02, 2018

Performance Benchmarking – How Do We Improve What We Don’t Measure?

By |February 14th, 2018|Advocacy, In The News|

What is Benchmarking and Why is it Important? The term "benchmarking" was originally coined by land surveyors, who used the term to identify a fixed point from which all other measurements are made. In the late 1970's it took on a broader meaning when applied to industry. Businesses such as AT&T, Motorola, and Xerox [...]

22 12, 2017

Industry Consultation, Public Opinion and Credible Policy Making

By |December 22nd, 2017|Advocacy|

Industry Consultation and Public Opinion Trust is the foundational ingredient upon which the sustainability and legitimacy of political systems are constructed. Shifting paradigms of public sector management are promoting an emphasis on accountability. Organizations and individuals depend on and expect credible policy-making. Industry consultation and public opinion can have various effects on how policy [...]

30 11, 2017

Advocacy Series – Communication and Collaboration

By |November 30th, 2017|Advocacy, In The News|

Infrastructure Masterclass The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw The word communication comes from the Latin word "communis", which means common. When we communicate, we are trying to establish “commonness”, share information, an idea, or an attitude among the team involved in that [...]